Policies

Privacy Policy

We are in the food business, not the database business. We respect your confidentiality, and promise to retain it. Accordingly, our website is largely informational and we do not use it to collect personal information from unwitting users. We do not share or sell information about our customers, whether obtained in person or electronically, with any outside groups other than those working directly on our behalf (such as a mailing house).

We currently offer the opportunity to purchase items through our websites, and in so doing collect order information you supply, such as name and address. This information will primarily be used to process your order, and may also be used to make other information about Elaine Bell Catering products and/or services available to you via e-mail or regular mail.

In order to facilitate operation of our website, we may also utilize "cookies," which are a standard and non-personally identifiable feature found in browser software. Cookies are small electronic files assigned to each website visitor as an anonymous form of identification. They cannot be used to identify individual people - just the computers used by those people. Cookies allow us to determine which pages of our website are being visited and how users are interacting with them. You always have the option of setting your browser not to accept cookies, although that may limit your ability to take full advantage of our site.

Like most websites, our Web servers also automatically collect limited information about your computer's connection to the Internet (such as your IP address). This again is not linkable to an individual.

Refund Policy

Customer satisfaction is our number one goal. If you are unhappy for any reason please do not hesitate to contact our office and we will make arrangements to correct the problem either on your current order for a future order.